A valid proof of residence document is any recent utility bills, local authority bills, credit card or bank statement from within the last 3 months, where your name or entity type and residential address can be clearly verified. Alternatively, a valid Government license showing your full name and address, keep in mind that if your address is on the back of the card then we will need a copy of the front and back of the card. We have no control over these as they are set by government and international laws as well as the Regulator.